JBL On Stage IIIP User's Guide download pdf (Page 7)

Symptom Possible Problem Solution

No power; green LED is not on. Wall adapter is not plugged into the JBL

On Stage IIIP correctly.

Wall adapter is not receiving AC power.

Check the connection of the wall adapter.

Place the wall adapter in a known powered outlet. Test the outlet with a

lamp or other device.

Error message: “Device is not iPhone

Compatible” is displayed on iPhone

after docking on the unit.

iPhone has an old ﬁ rmware version.iPhone has an old ﬁ rmware version. Upgrade iPhone ﬁ rmware to latest version.

Undock & re-dock iPhone in unit.

Charging

iPod will not charge. No power to input. Check input cable connection.

Wrong adapter is used. Replace adapter.

Turn the JBL On Stage IIIP off and connect it to another wall outlet.

iPod is not making full contact with the

docking station

Undock & re-dock iPhone in unit.

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JBL On Stage IIIP User's Guide Page 7